Consent Policy

Introduction

At AccountPro ZA, we are committed to obtaining, recording, and managing consent in a lawful, fair, and transparent manner. This Consent Policy outlines how we obtain and manage your consent for the collection, use, and processing of your personal information.

What is Consent?

Consent means any freely given, specific, informed, and unambiguous indication of your wishes by which you signify agreement to the processing of your personal data. Consent can be provided by a statement or by a clear affirmative action.

How We Obtain Consent

We may obtain your consent through various methods, including:

• Online forms where you actively check boxes indicating your consent
• When you voluntarily provide information through our website forms
• When you sign up for our services
• When you agree to our Terms and Conditions and Privacy Policy
• When you accept cookies on our website

What We Seek Consent For

We seek consent for various data processing activities, including but not limited to:

• Collecting and processing your personal information
• Sending you marketing communications
• Using cookies and similar technologies
• Sharing your information with third parties
• Processing sensitive personal information

Clear and Affirmative Actions

We ensure that consent is obtained through clear and affirmative actions. This means:

• Pre-ticked boxes are not used
• Consent requests are separate from other terms and conditions
• Consent language is clear, straightforward, and specific
• We explain the purpose for which we collect and process data
• We identify third parties who may have access to the data

Recording Consent

We maintain records of when and how we obtained consent and exactly what you were told at the time. This includes:

• Date and time consent was provided
• Method of consent (e.g., online form, paper form)
• The specific information provided to you at the time consent was given
• The purpose for which consent was given

Withdrawing Consent

You have the right to withdraw your consent at any time. We make it as easy to withdraw consent as it is to give it. You may withdraw consent by:

• Using unsubscribe links in our emails
• Contacting our data protection officer directly
• Updating your communication preferences in your account settings
• Sending a written request to our office address

Upon receiving your request to withdraw consent, we will process it promptly and update our records accordingly.

Children's Consent

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal information from children under 18 without appropriate parental consent.

Cookies and Similar Technologies

Our website uses cookies and similar technologies. When you first visit our website, you will be informed about our use of cookies and asked to provide your consent. You can manage your cookie preferences at any time.

Changes to This Consent Policy

We may update our Consent Policy from time to time. We will notify you of any changes by posting the new Consent Policy on this page and updating the "Last Updated" date. You are advised to review this Consent Policy periodically for any changes.

Contact Us

If you have any questions about this Consent Policy or wish to withdraw your consent, please contact us at:

AccountPro ZA

101 Loop Street, Cape Town, 8001, South Africa

Phone: +27 21 362 3513

Email: [email protected]